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Marketing › Website KPIs
Published by Acme Inc just now
1
Page Visitors
43,765
Conversion Rate
6.7 %
No. of Customers
2,931
New Customer %
22 %
CAC
$ 11.21
LTV
$ 28.17
Sales › Weekly Snapshot
Published by Ciweku 8 mins ago
3
Daily Sales
$ 200,000

Monthly Target
$ 2,500,000
Target Progress
58

Breakdown by Region
North-West
$ 44,000
North-East
$ 73,000
South-West
$ 57,000
South-East
$ 28,000
Project Status
Published by Adam 27 mins ago
0
Project
New Payments System

Timeline
Resources
Budget

Milestones
Vendor Selection
100
Integration
75
Go-Live
Scheduled for w/e 27/07

Issues, Risks, Blockers
  • Bug found in testing - fix expected w/c 20/7
  • Go-live delayed by 1 week
Finance › P&L Snapshot ($)
Published by Acme Inc 2 hours ago
0
Income
⠀⠀Product Sales
188,000.00
⠀⠀Services
94,000.00
Less Cost of Sales
⠀⠀Purchases
122,000.00

GROSS PROFIT
160,000.00

Less Operating Expenses
⠀⠀Advertising
12,000.00
⠀⠀General Expenses
2,000.00
⠀⠀Rent
5,000.00
⠀⠀Salaries
30,000.00

NET PROFIT
111,000.00

System Status
Published by Stats Bot 7 hours ago
0
iOS App
⠀Response Time (Avg. 0.15s)
0.12s
⠀Uptime (Avg. 99.94%)
99.97 %

Android App
⠀Response Time (Avg. 0.24s)
4.78s
⠀Uptime (Avg. 99.96%)
99.92 %

Web App
⠀Response Time (Avg. 0.35s)
0.28s
⠀Uptime (Avg. 99.91%)
99.84 %
Customer Service › KPIs
Published by Joey 1 day ago
0
Customer Sat
80 %
⠀Target: > 75%

Net Promoter Score
7.30
⠀Target: > 7.0

Average Response Time
1.4 hrs
⠀Target: < 1 hour

First Contact Resolution
95 %
⠀Target: > 90%

Average Resolution Time
6.3 hours
⠀Target: < 12 hours
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